Shipping & Returns

  • Hong Kong & outlying islands (2 to 4 days) - Shipping fee is HK$60. See details for earning and redeeming HK$60 off your next order and other rewards in the Petit Tippi Tribe loyalty program. 
  • Hong Kong island only (Same day delivery) - Shipping fee is HK$150. Order by 12pm, Monday to Friday for same day delivery. Please note: Same day delivery is not available for pick up only items and backordered items. Some brands may be excluded, customers will be notified after placing the order if this applies to them (please see full T&C for more details)
  • International (7 to 14 days) - Standard shipping fee is HK$200.
    For bulkier items or items requiring special handling, the shipping fee will be quoted and charged separately before shipment. Tip: Earn Tribe Points to redeem money off vouchers! Please note: You are liable for all import duties, customs and local sales taxes levied by the country you are shipping to.
  • Order & collect - You can order online and collect at our Sai Ying Pun pickup location for free.
  • Returns and Exchanges can be accepted within 7 days for unopened products in their original condition for store credit, except for all diapering, feeding, breastfeeding, bottles, teethers and other products where hygiene may be a concern. View full Shipping & Returns Policy.